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How to Order from Hoysala International Growth Hub

Global Imports & Exports — Made Simple in 4 Easy Steps:

1 Sign In to Your Account

Start by logging in or creating your account.

Guest checkout is not allowed — this ensures a secure, personalized experience for every order.

2 Explore Our "Store Hub"

Browse a wide range of imported products from across India and globally exportable items.

Whatever you need—we’ve got it covered.

3 Add to Cart & Pay

Choose your products, click “Add to Cart,” and proceed to payment.

💱 We support multi-currency payments for ease of global transactions.

4 Get Delivered Worldwide

We deliver to over 220 countries and territories.

Fast, safe, and reliable shipping—right to your doorstep.

TERMS & CONDITIONS

Last Updated: November 2025

Welcome to Hoysala International Growth Hub (H.I.G.H) — a global enterprise connecting Bharat to the World and the World to Bharat through trade, technology, and innovation.

By accessing or using our website www.hoysalainternational.com, purchasing our products, or availing any of our services, you agree to abide by the following Terms and Conditions.

If you do not agree to these terms, please discontinue the use of our website and services immediately.

1. Company Information

For the purpose of these Terms,

“We”, “Us”, “Our” refers to Hoysala International Growth Hub, having its registered office at:

📍 308/9, Behind M.G. Road, Vittal Mandir, Davangere, Karnataka – 577001, India.

“You”, “Your”, “User”, “Customer” refers to any individual or business entity visiting our website or engaging with our services.

2. Our Business Verticals

Hoysala International Growth Hub operates through the following specialized hubs:

EXIM Products Hub – Exporting and importing diverse Indian and global products with trusted partnerships.
EXIM Services Hub – Delivering end-to-end trade facilitation, logistics coordination, and compliance support.
Software Development & Services Hub – Offering AI-powered, automation-driven, and cross-border business solutions.
Marketing & Branding Solutions Hub – Providing influencer campaigns, global advertising, and digital branding strategies.
Media Transformation Hub – Crafting immersive video, social media, and communication solutions for global audiences.
Graphic Designing Studio Hub – Delivering creative brand, packaging, and visual design solutions.
R&D Hub – Innovating new technologies, trade models, and sustainable development concepts.
Store Hub (E-Commerce) – The official e-commerce platform under the brand SUGRIVA, offering authentic, high-quality Indian and international products.

3. Website Use

The contents of this website are subject to change without notice.
You agree to use the website only for lawful purposes and in accordance with all applicable local and international laws.
Unauthorized use of this website may result in civil and/or criminal liability.

4. Intellectual Property

All material, content, design, logos, trademarks, and graphics appearing on this website are owned or licensed by Hoysala International Growth Hub.

Reproduction, modification, distribution, or commercial use without prior written consent is strictly prohibited.

5. Product & Service Accuracy

While we make every effort to ensure accuracy and reliability, errors may occasionally occur.

We make no warranties as to the completeness, timeliness, or performance of the information provided.

Your use of any information or materials on this website is entirely at your own risk.

6. Orders, Pricing & Payments

All prices listed on the website are in INR unless specified otherwise and are subject to change without prior notice.
Orders are subject to availability and confirmation.
Payments are processed securely through Razorpay Payment Gateway, which supports credit/debit cards, UPI, wallets, and international payments.
We are not liable for payment failures or delays caused by network or authorization issues.
For international orders, buyers are responsible for applicable customs duties, VAT, or import taxes.

7. Shipping & Delivery

Domestic Deliveries (India): Orders are shipped via registered couriers or speed post within 0–7 business days.
International Deliveries: Orders are shipped via reputed international couriers within 0–10 business days, depending on customs and logistics conditions.
Delivery timelines are estimates only. Delays due to external factors (customs, strikes, weather, etc.) are beyond our control.
Delivery will be made to the address provided at the time of purchase.

8. Cancellation & Refund Policy

Hoysala International Growth Hub believes in transparent and fair dealings.

Cancellations can be made only within the same day of placing the order.
Cancellations are not accepted once the order is shipped or processing has begun.
Refunds will only be processed for verified cases of defective, damaged, or incorrect products.
Refunds for eligible transactions will be processed within 3–5 working days to the original payment method.
No refunds are applicable for digital software services or consultation once initiated.
For products covered under manufacturer warranty, customers should directly contact the manufacturer.

9. International Trade Compliance

Users must ensure their transactions comply with export-import regulations of their respective countries.

We reserve the right to reject or cancel any order violating customs or trade laws.

10. Third-Party Links

Our website may contain links to other websites for additional information.

We do not endorse or assume responsibility for the content, accuracy, or security of any linked sites.

11. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

Use of our website or products
Technical failures or payment gateway issues
Delays in delivery or data transmission
Unauthorized access or misuse of data

12. Jurisdiction

All disputes arising under or in connection with these Terms shall be governed by and construed under the laws of India, and shall be subject to the exclusive jurisdiction of the courts in Davangere, Karnataka, India.

PRIVACY POLICY

Last Updated: November 2025

Your privacy is important to us. This policy outlines how Hoysala International Growth Hub (H.I.G.H) collects, uses, and protects your personal information.

1. Information We Collect

We may collect the following information from users and customers:

Full Name and Contact Details (Phone, Email, Address)
Business/Company Information (for B2B transactions)
Payment and billing information (processed securely via Razorpay)
Preferences, interests, and demographic data
Usage data and website analytics through cookies

2. How We Use Your Information

Your data is collected and used for:

Fulfilling orders and service requests
Maintaining internal records and compliance documentation
Improving our website, services, and customer experience
Sending promotional emails or updates (only if opted-in)
Conducting market research and analytics
Ensuring legal and trade compliance

3. Payment Data & Security

All online payments are processed securely through Razorpay Payment Gateway, compliant with PCI DSS standards.

We do not store your credit/debit card or banking information on our servers.

We have implemented strong administrative, technical, and physical measures to safeguard data against unauthorized access, alteration, or loss.

4. Cookies

Cookies help us analyze website traffic and tailor content to user preferences.

You can accept or decline cookies in your browser settings.

Disabling cookies may restrict access to certain website features.

5. Data Sharing & Disclosure

We do not sell or lease personal data to third parties.

Your data may be shared only with:

Trusted partners (logistics, payment processors, marketing tools)
Regulatory authorities when required by law
Affiliates for legitimate business operations, under confidentiality agreements

6. International Data Transfers

As we engage with global partners and clients, your data may be transferred or processed outside India.

We ensure such transfers comply with applicable international data protection regulations, including the Digital Personal Data Protection Act (India) and GDPR (EU) principles where relevant.

7. Your Rights

You have the right to:

Access, correct, or delete your data
Withdraw consent for marketing communications
Request a copy of your data in a portable format
Raise concerns by contacting us at hoysalainternational@gmail.com

8. Retention of Data

We retain your personal data only as long as necessary for business, legal, or regulatory reasons.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected with an updated “Last Revised” date.

10. Contact Us

For any questions, concerns, or requests regarding privacy or data use, please reach us at:

Hoysala International Growth Hub (H.I.G.H)

308/9, Behind M.G. Road, Vittal Mandir, Davangere, Karnataka – 577001

Email: hoysalainternational@gmail.com

Website: www.hoysalainternational.com